All our customers are important to us, whether it is an order for 10 or 10,000. For unprinted stock orders below 50 units, please place your order online. For all orders above 50 units and printed items please call the StayDry sales office 01299 253009.

All StayDry orders are dispatched via UK Mail courier service.

You will find StayDry very flexible. For large orders we offer very competitive pricing packages. Please speak with the sales office for further details.

Yes, many of our customers require bespoke colours for their promotional rainwear. Provided you can supply StayDry with the correct Pantone reference code we can usually fulfil your requirements. However there is a minimum quantity of 5,000 units for both PVC and PE material.

Both PVC and PE sheet raincapes can be printed. These are done during the manufacturing process. However there are minimum quantities of 1,000 PVC and 1,000 PE sheet. We can print smaller quantities of our 0.10mm PVC raincapes after manufacture, please speak with the sales office for details.

As the products are manufactured overseas, we require 10-12 weeks for sea freight and 3-5 weeks for air freight. For smaller quantities below 1000 units of a single colour print on a PVC material please allow 15 working days.

All artwork must be sent via e-mail to sales@staydry.co.uk in a 300 dpi pdf or eps format.

Yes, this process is achieved by a cylinder print roll, it is more expensive and can only be done for bespoke orders with a minimum quantity of 5000 units.

Please see section 4 in Terms & Conditions.

For bespoke orders, all documentation will be removed on request and boxes marked to your instructions.

Our online shop uses JavaScript to make our range of colours and sizes available to you. If you don't have JavaScript enabled in your browser, you will not be able to correctly select the colours and sizes of items that you want.

No we do not offer sale or return.

If you are unhappy with your purchase, for whatever reason, you should contact us by either phone or email to arrange a return within 7 days of receipt. Providing the product is unused and in its original packaging/condition, on receipt of the item we will issue a refund, this will exclude any postage, packaging and insurance costs that were incurred during the original order. Please note we are unable to accept returns or issue refunds on personalised or promotional ponchos.

 You must contact us prior to returning an item so that we can be aware it is being returned and easily match the return with your order. This will ensure that your refund is dealt with promptly.